Privacy Policy

This Privacy Policy describes how Aotea Path ("we", "us") handles information in connection with this marketing website (https://aoteapath.co.nz) and the Aotea Path mobile application.

Aotea Path is an independent planning and information product. We are not a government agency and do not process immigration applications.

What we collect depends on whether you are using the website or the mobile app.

Website: If Google Analytics is enabled, we may collect anonymous usage information such as pages viewed, approximate location, device/browser type, and referral source. We do not ask you to submit passport details, travel history, or citizenship calculations on this website.

Mobile app: Planning details you enter (for example dates, travel history, destinations, and eligibility estimates) are stored on your device. There is no cloud account for this planning data.

The Aotea Path app is designed so that calculator inputs, travel history, checklists, and practice progress stay on your device. They are not saved to an Aotea Path account and are not sent to Google Analytics.

If you uninstall the app or clear app data, on-device information may be permanently deleted. Keep original documents in your own secure records.

We may use analytics to understand how the website and app are used, so we can improve reliability and usefulness. Analytics are for product and website insights — not for immigration decisions.

Google Analytics may be used on this website when a measurement ID is configured and in the mobile app.

In the app, Google Analytics may receive information such as which screens are opened, language and appearance choices, journey selections, and whether a practice session starts or finishes (including score). Google may receive a random app-instance identifier and technical details such as app version, device model, and operating system.

Analytics does not include your name, email, phone number, travel dates, destinations, passport information, address, or immigration calculations. Advertising identifiers are not collected for this purpose.

Google processes data according to its own policies. You may use browser controls or Google's opt-out mechanisms where available.

We use information to:

• Operate and improve the website and app
• Understand aggregate feature usage and stability
• Respond to support requests you send us
• Meet legal obligations where applicable

Depending on configuration, third-party services may include:

• Google Analytics (website and/or app usage metrics)
• Apple App Store and Google Play (for downloads and in-app purchases)
• Vercel (website hosting)

We do not invent additional third-party services here. If new services are added, this policy will be updated.

On-device app data remains until you delete it, clear app storage, or uninstall the app. Analytics retention follows the retention settings configured in Google Analytics (when enabled). Support emails you send are retained as needed to respond and for reasonable business records.

We take reasonable steps to protect the website and related systems. No method of transmission or storage is completely secure. You are responsible for protecting access to your device and app store accounts.

Aotea Path is not directed at children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can take appropriate steps.

• You can limit website analytics via browser settings or opt-out tools where available.
• You can delete on-device app data using in-app controls (where provided) or by uninstalling the app.
• You can contact us to ask questions about this policy.

Because planning data is stored on your device and not in an Aotea Path cloud account, deleting the app or clearing app data removes that local information. For support correspondence, contact us to request deletion of emails you have sent, subject to lawful retention needs.

We may update this Privacy Policy from time to time. The "Last updated" date below will change when we do. Continued use of the website or app after changes means you accept the updated policy.

Privacy questions: support@aoteapath.co.nz

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